Digital Growth System

AT Beauty Wellness

A full growth and marketing system for an aesthetics and wellness brand: content, website, CRM, source tracking, and WhatsApp automation.

Ongoing

The brief

Nexora supported AT Beauty Wellness through social media marketing, website development, CRM setup, customer source tracking, and WhatsApp booking reminder automation.

Objective: build a stronger digital foundation for growth, customer retention, and follow-up.

Deliverables

Social media content
Website development
CRM system
Customer database
WhatsApp booking reminder
Customer source tracking

What we did

Content & social

Short-form video concepts, scripting, filming and editing built around treatments, results and customer education rather than generic salon posts.

Website development

A conversion-focused site with clear service pages, treatment information and an enquiry path that feeds directly into the customer database.

CRM & customer database

Every enquiry and walk-in is captured with contact details, treatment history, follow-up status and lead source so nothing is lost in a chat inbox.

Automation & retention

WhatsApp booking reminders reduce no-shows, and stored customer records enable birthday and promotion remarketing to existing clients.

What it is built to achieve

We report on systems and objectives rather than inflated numbers. Live campaign metrics are shared directly with clients in their tracking dashboard.

Lead capture

Centralised

Enquiries from social, walk-in and website now live in one tracked database.

Source tracking

Enabled

Every customer record carries where they came from, so spend can be judged fairly.

Follow-up

Automated

WhatsApp reminders handle booking confirmation and recall without manual chasing.

Behind the scenes

Real production from this project — our team on location, capturing the content that feeds the campaigns.

On-site content production at the AT Beauty Wellness treatment room

Proof & documentation

Selected assets from this project. Full photo, video, and reporting files are shared on request.

Website buildAvailable on request

CRM dashboardAvailable on request

WhatsApp reminder flowAvailable on request

Content samplesAvailable on request

More work

Event Coverage & Social Content

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